Last Updated 24 May 2018
Arts Alliance Media Ltd (“AAM” or “we”) is a world leading provider of software solutions to clients in the cinema industry. We offer bespoke software and services to enhance your cinematic experience.
The Site and our services are operated and/or provided by Arts Alliance Media Limited. For more information.
Arts Alliance Media Limited is the data controller responsible for your personal information and is registered at the UK Information Commissioner’s Office with registration number Z8368715.
Arts Alliance Media Limited is an English company with registered company number 04801432 and whose registered office is at Landmark House, Hammersmith Bridge Road, London, W6 9EJ.
We may collect data, including personal information, about you as you use our Website, Products and Services and interact with us. "Personal information" is any information that can be used to identify an individual, and may include name, address, email address, phone number, login information (account number, password), marketing preferences, social media account information. We also collect personal information from trusted third-party sources and engage third parties to collect personal information to assist us.
We collect personal information for a variety of reasons, such as:
We and the third parties we engage may combine the information we collect from you over time and across our Website, Products and Services with information obtained from other sources. This helps us improve its overall accuracy and completeness, and also helps us better tailor our interactions with you.
We may use your personal information for the purposes of operating our business, delivering Products and Services, improving our Website as well as our Products and Services, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:
You can edit your communication preferences at any time. See Your Choices and Selecting Your Communication Preferences below
We need your help in keeping your personal information accurate and up to date. We provide a number of options to access, correct, suppress, or delete your personal information:
We give you the choice of receiving a variety of information related to our Products and Services. You can manage your communication preferences through the following methods:
These choices do not apply to service notifications or other required communications that are considered part of certain Products and Services, which you may receive periodically unless you stop using or cancel the Products and Services in accordance with its terms and conditions. With your permission, we may also share your personal information with AAM business partners or vendors, so they may send you information about products or services that may be of interest to you.
By using our Websites, Products and Services, or otherwise providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. For example, if we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on our Website, by sending an email, or otherwise contacting you.
We may share your personal information with third parties for the purposes of operating our business, delivering Products and Services, improving our Website as well as our Products and Services, sending marketing and other communications related to our business, and for other legitimate purposes by applicable law or otherwise with your consent.
We may share personal information in the following ways:
We intend to protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement. AAM implements physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. We also contractually require that our suppliers protect such information from unauthorized access, use, and disclosure. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal information you provide to us.
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
Our site may, from time to time, contain links to the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We encourage you to have a thorough read of these third party policies before you submit any personal data to these websites.
Where AAM is processing and using your Personal Data as permitted by law or under your consent, AAM will store your Personal Data (i) only for as long as it is required to fulfil the purposes of a contract unless otherwise stated; (ii) until you object to AAMs use of your Personal Data (where AAM has a legitimate interest in using your Personal Data), or (iii) until you withdraw your consent (where you consented to AAM using your Personal Data). However, where AAM is required by mandatory law to retain your Personal Data longer or where your Personal Data is required for AAM to assert or defend against legal claims, AAM will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
You have the following rights in relation to the personal information we hold about you:
Your right of access.
If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
Your right to rectification.
If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
Your right to erasure.
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
Your right to restrict processing.
You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
Your right to data portability.
With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.
Your right to object.
You can ask us to stop processing your personal information, and we will do so, if we are:
Your rights in relation to automated decision-making and profiling.
You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.
Your right to withdraw consent.
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
Your right to lodge a complaint with the supervisory authority.
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.