Last updated 25 May 2018

This cookie policy (“Cookie Policy”) is intended to inform you how we use “cookies” and similar technologies on our website at Arts Alliance Media Ltd (“Website”) and to assist you in making informed decisions when using our Website. Please take a moment to read and understand this Cookie Policy.

Our website is hosted by a third party, Hubspot which sets and manages the majority of the cookies on our website.

 

WHAT ARE COOKIES?

Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.

AAM is no different; we use cookies to help you browse our website more effectively. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to browse online with AAM. To learn about how to change the cookie settings for your browser please see our ‘What happens when you refuse, block, or delete cookies?' section below.

For more details on cookies and similar technologies please visit All About Cookies. For the purposes of the remaining sections of this Cookie Policy we will refer to all technologies using the above features as “cookies”. 

 

CONSENT TO OUR USE OF COOKIES

By using the Website you acknowledge that we may store essential cookies on any device(s) used to access our Website. While you are viewing our Website you acknowledge that we may access these cookies which are essential for the operation of our Website.

Further, where you give permission, we may also store and access certain non-essential cookies on your computer or other device. These cookies are not essential to the operation of our Website but allow us to provide additional functionality or to gather additional information about your use of our Website. You are not obliged to give consent to our use of non-essential cookies and we will not place such cookies until you have given your consent.

If you wish to block or delete cookies, or you would like to withdraw consent to our use of non-essential cookies, you can find out how to do so below.

 

WHAT HAPPENS WHEN YOU REFUSE, BLOCK OR DELETE COOKIES?

In order to use some parts of our Website you will need to accept cookies. If you choose to withhold consent to our use of cookies, or you subsequently block or delete cookies, some aspects of our Website may not work properly and you may not be able to access all or part of our Website.

 

CAN YOU BLOCK COOKIES?

You can block the use of cookies altogether by activating the relevant settings in your browser. For more information on cookie management and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies.

 

WHAT DO WE DO WITH COOKIES?

Essential Cookies
We use cookies where they are essential for the operation of the Website, for example to remember that you are signed in to the Website.

Session Cookies
We use cookies to allow the Website to uniquely identify your browsing session on our Website, which allows us to coordinate this information with data from our Website server.

Analytics Cookies
We use cookies that, along with other information, allow us to calculate the aggregate number of people using the Website and which features of our Website are most popular. We use this information to improve the Website.

These cookies count the number of visitors who visit our website and collect anonymous information about how they use the Website e.g. which pages are viewed most often. The information is used to improve our website.

We use cookies that enable us to store information about your journey throughout our Website, such as the time you visit our Website, whether you have visited our Website before and the website that you visited prior to visiting our Website.

Social Media
We use cookies to allow you to quickly share content across social media, through the use of simple ‘sharing’ buttons. 

 

WHAT COOKIES DO WE USE ON OUR WEBSITE?

The table below sets out more information about the individual cookies we may use on our Website and the purposes for which they are used:

Cookie Type

Essential?

Purpose

Duration

__hs_opt_out

Yes
Functional

This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies.

2 years

__hs_do_not_track

Yes
Functional

This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymised information to be sent to HubSpot.

2 years

__hs_testcookie

Yes
Session

This cookie is used to test whether the visitor has support for cookies enabled.

Session

hs_ab_test

Yes
Session

This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before.

Session

hs_lang_switcher_choice

Yes
Session

This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists).

Session

<id>_key

Yes

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page.

30 minutes

hs-messages-is-open (TTL 30 minutes)

Yes

This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity

30 minutes

hs-messages-hide-welcome-message (TTL 1 day)

Yes

This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity

30 minutes

__hstc

Consent banner cookies

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

2 years

hubspotutk

 Consent banner cookies  

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

 10 years
 

__hssc

 

Consent banner cookies

 Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.  30 minutes

__hssrc

Session cookie Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. Session

messagesUtk

Session cookie This cookie is used to recognise visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor Session

Google Analytics
_utma
_utmb
_utmc
_utmz

 Session Cookies  

These cookies enable us to store information such as the time you visit our Website, whether you have visited before and the website that you visited prior to visiting our Website.

For more information about Google Analytics please see: http://www.google.com/intl/en/analytics/privacyoverview.html

To opt out of being tracked by Google Analytics please visit http://tools.google.com/dlpage/gaoptout
 How long a Google Analytics cookie remains on your computer or device depends on what it is and what it is used for. Some Google Analytics cookies expire at the end of your browser session, whilst others can remain for up to two years. You can delete Google Analytics cookies and other cookies at any time by clearing your cache.

 

 

CONTACT

If you have any queries, please contact us at dataprotection@artsalliancemedia.com